Our Team

KPI® was founded by Melissa Opie in 2005. Melissa is a Licensed Real Estate Agent, has worked extensively in the Melbourne property market, she has assisted local clients as well as those interstate and overseas to make informed property decisions. Her very successful sales and marketing career has spanned over 30 years. Since buying her first property at a very young age, she has devoted time, effort and passion towards a career which now offers her clients an opportunity to enrich their lifestyle. Her property knowledge of Melbourne is extremely diverse having personally purchased properties for her own portfolio in Albert Park, Aberfeldie, Ascot Vale, Elwood, Essendon, Flemington, Kensington, Moonee Ponds, Preston, Southbank to name a few. Melissa has the ability to assist you in any location of Melbourne including regional and has the runs on the board to prove it! Her latest awards are as the winner of the REIV Small Residential Agency of the Year back to back 2023 and 2022 and the best Buyer’s Agent of Australia 2022at the REB Awards. Refer to our Awards page to see the long list of achievements and awards.

Melissa is also a also a bestselling Author having written two books her first book Property Rich (co authored) and Find The Right Property Buy At The Right Price which were published by John Worley and Sons who are a respected international publishing house. She has been actively involved on the REIV Buyers Agent Chapter 2006-2023 sharing her industry skills and knowledge for the greater good ensuring best practices are adhered to in the industry. Melissa was also the voted and elected as the Chairperson for the North Western Division of the REIV from 2006-2012 when the Division was in force. As a qualified trainer and keynote speaker Melissa can be seen regularly in the media.

With over two decades of Real Estate experience, Melissa is respected in the industry and is well known as a property expert having a diverse background in residential property sales, property management, buyer advocacy, vendor advocacy and running a successful botique agency. Her friendly, warm personality and high integrity makes business pleasurable which results in clients choosing KPI again and again for their real estate needs.

To recharge her batteries, Melissa enjoys entertaining, cooking for friends, keeping fit by walking her much spoilt dogs Bella & Cocco along Elwood beach, live theatre or lazing on a Sunday afternoon listening to live music whilst enjoying a long lunch with loved ones. If you have any real estate needs or would like to book Melissa for a speaking event, please contact her today.

Bianca is a vibrant young professional who has a love of real estate, having worked in residential sales for a traditional real estate office she holds an agents representative certificate. Prior to entering into the field of real estate Bianca obtained a marketing degree from RMIT and experience working as a Business Analyst for a consultancy firm.

Bianca has been a member of our team for over 9 years as the Personal Assistant to the Managing Director, assisting with Marketing and Property Management. Bianca enjoys the everyday challenge knowing that she is working with one of the best in the industry, assisting Melissa Opie to fulfil her clients needs whether that be purchasing, selling or leasing property. Bianca thoroughly enjoys the diversity of her role which allows her to take advantage of all of her past work experiences. In her spare time Bianca enjoys family time with her two boys, watching the latest flicks and staying current with news and social events.

Emma has a passion for providing excellent customer service and prides herself on her strong work ethic. Emma describes herself as a self-motivated, passionate, highly organised and an independent person. She loves the fast paced nature of the real estate industry and the opportunity to help offers with their housing needs. She prides herself on having great attention to detail, loves setting up checklists for all her tasks (almost as much as she loves ticking them off) and is intrinsically helpful by nature, always willing to help out in any situation.

Time spent outside of work for Emma is spending time with her friends, family and treasured nieces and nephew, the beach or exploring cafes that have great cake options.

Roger is an integral part of the KPI family as a “jack of all trades” he is always making sure the business systems are running smoothly. Not only good with computers, Roger holds a bachelors degree in Applied Science – Land Surveying and is a Registered Building Practitioner as Draftsperson in Architectural Design. You may meet Roger while he is conducting a property management open. Roger has been assisting KPI since 2005.

As a former Personal Trainer Roger lives an active lifestyle, enjoying running and all things sport.

Extensively experienced in the corporate financial sector, Helen loves the fast paced environment and positive energy of the KPI team. Helen has been working with KPI for almost 15 years.

Helen’s life outside of KPI involves her spending time with family and friends as well as overseas travel, keeping fit and playing golf, just to name a few of her favourite pastimes.